Plan Upgrades, Downgrades, and Renewals

Understand when plan changes apply and how billing is adjusted across cycle changes.

7 min read

When plan changes take effect

Upgrades apply immediately with prorated billing. Downgrades usually apply at the next billing cycle.

Review usage and learning goals two weeks before renewal so you can choose a plan that fits actual learning volume.

You receive a renewal reminder before the billing date and a finalized invoice after renewal is processed.

If card authorization fails, the platform retries and sends follow-up notifications with next actions.

Fix common access problems quickly, including password reset loops and session timeout issues.

Access invoices, verify payment records, and keep billing documents organized for your account.