Amazon assessment test practice

What the real test usually looks like

Not every applicant takes the same assessment. Which assessments you get, if any, depends on the role. Your application shows the steps for your job. Amazon describes two kinds on its own pages:

• Work style assessment. On its customer service application guide, Amazon says this assessment "is focused on Amazon's peculiar culture and Leadership Principles", asks you to "choose the extent to which a statement represents your work style" and typically takes 10 to 25 minutes. Its advice is not to overthink any one question, and it says, "We want to get to know the authentic you" (Amazon).
• Job simulation. The same guide describes a customer service job simulation where you "complete virtual tasks related to the position", making decisions based on Amazon's Leadership Principles to show "problem-solving, prioritization, and interpersonal skills". It typically takes 20 minutes to an hour (Amazon).
• Software roles. Amazon's online assessment page for university software roles lists a work styles assessment (average 15 minutes) and, for full-time roles, a work simulation (average 60 minutes) alongside coding tests (Amazon).

What preparation sites commonly report about the simulation: reviewing emails or messages, interpreting tables, charts or reports, prioritizing tasks by urgency and choosing how to handle situations, including customer ones (JobTestPrep). These are reports, not Amazon's description, and versions differ by role.

Two kinds of questions. The work style assessment describes you and has no right answers: answer honestly and consistently. The simulation's tasks, such as reading a table or handling a customer, have better and worse responses, and that is the part practice helps with.

What our mocks cover. Our full mocks have 25 questions in 30 minutes, in two sections: charts, tables and information (15 questions, many combining a table with a short note) and customer and workplace scenarios (10 questions: pick the best and the worst of four responses). You can go back and flag questions. They leave out the work style assessment, because it has no answer key, and the coding, writing and language tests some roles add.

Question types with worked examples

One worked example for each kind of task, with the trap most people fall into.

1. Reading a table. A table shows units picked per hour for three associates. Who had the highest total over a four-hour shift? Add each row before you compare. Trap: picking the person with the single highest hour.

2. Combining two sources. An email says "rush orders ship first", and a list shows four orders, one marked rush. Which ships first? The rush order, even if another order is older. Trap: answering from the table alone. When there is a note, the note usually holds the rule.

3. Prioritizing. A task list mixes a safety issue, a task due today and a task due next week. Safety first, then what is due soonest. Trap: doing the easiest task first because it is quick.

4. A customer scenario. A customer received the wrong size. The best response apologizes, checks the order and offers the fix the policy allows. Trap: choosing the answer that sounds most generous. Promising more than policy allows is not the best response.

5. A workplace scenario. A coworker asks you to skip a quality check to hit the rate. The best response is to keep the check and talk to your lead about the rate if it is a problem. Trap: choosing the answer that helps the numbers today but creates errors later.

How to prepare

1. Check what your application asks for. Not every role includes an assessment. If yours does, the application says which.
2. Read Amazon's Leadership Principles. Amazon says its work style assessment and simulation are built around them, so knowing them helps you understand what the tasks are about (Amazon).
3. Follow Amazon's own checklist. Its customer service guide suggests a quiet place with no distractions, a computer and headphones, reading the instructions on every part carefully and never closing a window with the red "X" button (Amazon).
4. Practice combining two sources. Read the note first, then find the rows in the table that the note is about.
5. Do the arithmetic on paper. Totals, differences and simple percentages come up often. Write the numbers down rather than holding them in your head.
6. For scenarios, think like a good teammate. Put safety first, be honest with customers, follow policy and tell your lead about problems early.
7. For the work style assessment, be yourself. There are no right answers. Amazon advises not to overthink any one question; answer honestly and consistently.
8. Practice at a steady pace. Our full mocks give you 30 minutes for 25 questions, so you get used to reading tables under a clock.

How scoring usually works

Amazon does not publish how its assessments are scored, and there is no public pass mark. Its customer service guide says you will not need to repeat the assessment section of an application if you took it in the last three months (Amazon).

Our practice score is the number of our own questions you answered correctly, with a breakdown by section, so you can see where to focus. It is a practice score: it is not an Amazon score and does not predict a hiring decision.

Common mistakes

• Answering from the table alone. When a question gives a note or an email, it usually changes which rows matter.
• Mixing up units. Check whether a number is per hour or per shift, units or pallets, before you calculate.
• Promising too much in customer scenarios. Honest, policy-based answers beat generous promises that cannot be kept.
• Putting speed ahead of safety. In workplace scenarios, a safety issue almost always comes first.
• Trying to game the work style questions. They describe you and have no answer key. Answer the way you really work, and keep it consistent.